About Account, Promotions & Offers

"How can I send my friends a €5 promotional certificate?"
"My email address has changed. How can I update this with Adagio?"
"How do I redeem my 'Frequent Cups' points?"
"How do I write a review?"

"How can I send my friends a €5 promotional certificate?"

To mail friends a complimentary €5 certificate, please visit your account page.

We purposely lose money on €5 coupons in the hope of encouraging customers to try our teas, so these are ONLY for first-time customers. Only one €5 certificate can be used per household or address.

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"My email address has changed. How can I update this with Adagio?"

You may easily update your e-mail address (and all other personal info) with a visit to your account page.

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"How do I redeem my 'Frequent Cups' points?"

Once your "frequent cups" points total exceeds 100, you may easily exchange these for a €10 gift certificate. To do so, please visit your account page. The gift certificate will arrive instantly via e-mail.

The entry point for your gift-certificate is found on the very first check-out page, where you are given an option of using a gift-certificate or credit card. Please select 'gift-certificate' and our system will automatically subtract its amount from your purchase. And allow you to place any amount remaining on a credit card of your choice.

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"How do I write a review?"

You may easily complete a review of any product purchased from us by visiting your account page.

When preparing to write reviews, please be sure to follow the instructions and only submit them when you are about to place an order and already have items in your shopping cart.

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